Reglo · Soco App LLC
Delete your account.
You can request permanent deletion of your Reglo account and associated room data, even if you no longer have the app installed.
Without the app
Email support@so-co.app from the email address associated with your Reglo account. Use the subject “Delete my Reglo account” and state that you want your account and associated data deleted. Do not send your password or private room images.
Email a deletion request →If you cannot access that email, contact the same address for help. We will verify account ownership before deleting data. Email requests are reviewed by our support team; this is not an automated immediate-deletion form.
Inside the app
- Open Reglo and sign in.
- Tap your account initials on the home screen.
- Choose Delete account.
- Review the warning, type DELETE and confirm.
What gets removed
Your authentication account, profile, saved room originals, generated versions, room names, prompts and associated job records are removed from Reglo’s active services. New app work is blocked as soon as an in-app deletion is accepted. Active files and records are normally removed within 24 hours after safe processing completes. If you need confirmation or encounter a delay, email us.
Restricted backups may remain for up to seven days. Limited deletion, support, security or legally required records may be retained for their necessary purpose. AI providers may have separate security or legally required retention; contact us for help with a provider-related request. See the privacy policy.